Shipping
Getting a diffuser to you intact
Diffusers are awkward parcels — light but hollow, and a ceramic body chips the moment it is allowed to move inside the box. Here is exactly how Noraris Vault packs and sends an order out of Hyderabad.
1–2 business days
Picked, bench-tested and boxed at our Hyderabad, Telangana workspace.
3–8 business days
Three to five days to a metro, five to eight further out.
4–10 business days
Counting our packing time, start to finish.
Dispatch and handling
Anything confirmed before 3:00 PM IST on a working day joins that evening’s pickup; anything after it is packed the next working morning. We dispatch Monday to Saturday and do not ship on Sundays or public holidays.
Every unit is bench-tested before it is boxed — plugged in, run for a few minutes, checked for a rattling fan or a mist head that will not seat. It is a slow way to pack, and it is why a diffuser leaves here working rather than merely sealed.
What shipping costs
Delivery is free on orders of ₹1,499 and above. Below that threshold a flat ₹59 is added at checkout, anywhere in India — we do not charge more for a distant PIN, and we do not quietly fold the courier fee into the product price.
Cash on Delivery is available across most of the country. A handful of remote PINs sit outside our couriers’ COD network and very high-value baskets may be prepaid-only; in both cases the checkout tells you before you place the order, not after.
Couriers and tracking
We ship with Delhivery and XpressBees. Which one carries your parcel depends on the destination PIN, not on what you paid.
A tracking link goes out by email and SMS on the day we hand the parcel over. Courier scans can lag by a day, particularly over a weekend, so a link that looks frozen on Saturday is usually moving again by Monday. If it has genuinely not updated in seventy-two hours, tell us and we will chase the courier ourselves.
Addresses we cannot reach
- India only — we do not ship internationally
- street addresses only; no PO boxes, no APO or FPO addresses
- a parcel returned as undeliverable can be re-dispatched, charged at the flat rate above
Questions about a delivery go to checkout@norarisvault.shop, and we answer during Monday – Saturday, 10:00 AM – 6:00 PM IST. Closed on Sundays and public holidays.